At Silver Taxi Melbourne, your privacy is our top priority. We are committed to safeguarding your personal information and ensuring that your data is handled with care, transparency, and security. This Privacy Policy explains how we collect, use, and protect the information you share with us when booking or using our taxi services in Melbourne.

Information We Collect

When you book a ride with Silver Taxi Melbourne, we may collect personal details such as your name, phone number, email address, and pick-up or drop-off location. For online bookings, payment information may also be required. Additionally, we may collect non-personal data such as your device type, browser, and IP address to enhance your user experience.

How We Use Your Information

The information we collect is used solely to provide safe, reliable, and efficient taxi services. This includes:

• Confirming and managing your bookings.

• Sending ride updates, confirmations, and receipts.

• Improving our website, booking system, and customer support.

• Ensuring safety and security during rides.

• Complying with legal or regulatory obligations.

We do not sell, rent, or share your personal details with third parties for marketing purposes. Information may only be shared with trusted partners (such as payment providers) to complete your booking securely.

Data Security

Silver Taxi Melbourne takes data security seriously. We use secure servers, encryption methods, and regular system monitoring to protect your personal information against unauthorized access, loss, or misuse. However, no online system is completely risk-free, and while we strive for the highest security standards, we cannot guarantee absolute protection.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and provide relevant information about our taxi services in Melbourne. You can manage or disable cookies through your browser settings.

Your Rights

You have the right to access, update, or request deletion of your personal data stored with us. If you wish to make such a request, please contact our customer support team.

Changes to This Policy

Taxi Melbourne may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated version will take effect immediately.

Contact Us

If you have any questions about our Privacy Policy or how we handle your data, please contact Silver Taxi Melbourne directly through our Contact Us page.